The Three Ninjas

So we have a new customer, lets call him “MPD“.

Simple job (in theory) He’s fallen out with his web designers/holders and needs his site putting up somewhere else,  (or he split from company and wants to go into competition, I did not ask which). Now he had a copy of his site, and database, so it just needed uploading, and tweaking so it could pretend to be dozens of different companies… Easy!

OK, data uploaded, db converted from access to mysql, testing site…. Part doesn’t work. Checking… OK we missing loads of tables, inform MPD and get “oh, didn’t i give you latest version!” new DB got, uploaded…

So yesterday afternoon MPD came into the Insane Asylum under pretense of getting a quote for a site re-write. But no! all afternoon spent going over code “tweaking things” since the code is not a live version and has bugs. And its written by the person who hid the bible code in the bible.

At one point i spent 2 hours trying to find a file in use to fix one problem, only to find out MPD had put wrong values in.!!! Arrrggghhhhh!!!!

Then this morning, MPD phones up again to say the site mysteriously stopped working since it was fixed day before. After checking, i notice the files have a timestamp on them of midnight, so i check he did nothing to them “no i done nothing.!” “no i done nothing” “oh. you mean change things, yes i did that”

MPD only uploaded code copy from his laptop overwriting my changes!

I HATE CUSTOMERS!!!

CN

Now as you are aware I have not broke Busbys systems since going live with the project, I was thinking it was all flowing well and they had got “used” to me now, so end of all problems…

Then came the Xmas shutdown period, and I came back to work tried to log into the Busby firewall with me Actividentity card, and eye scan, DNA tests, etc only to get told “Account Disabled“? Moi? Account Disabled, do they not know who I am?

So i drop an email to my contacts there asking wtf? and after my main technical contact tried everything he was capable off he admitted defeat and passed the problem up the food chain to the Sys.Admin. Which was nice of him… Then 30 minutes later I get an email from said Admin, along the lines of!

“We do not deal with user account problems, please go phone the normal customer helpline.”

Use the normal helpline, that the average mortal off the street would use? Do they not know who I am? We’ll see about that.

A further 30 minutes later and i get a phone call from the sys.admin who sent me the email.

“Hi, yes Our Boss was in a meeting earlier, and just popped in, err it seems we are authorised to help you with your problem, and err she asked could we do it as a priority, so ignore my earlier email, I’ll get it all sorted for you”

Harmony has returned to the Universe, Moi? The CodeNinje a mear mortal? I dont think so.. ;o)

See dear Reader, It may sometimes be “what you know” but its always “Who you know”

CN